Confidential help starts here

Tell us what happened. We will help determine the next step.

Contact CSI: Clean Scene Investigators for crime scene cleanup, trauma and biohazard remediation, blood cleanup, unattended death, decomposition, hoarding, odor removal, and vehicle contamination throughout Dallas Fort Worth and North Texas.

You do not need to know the correct technical term or explain every detail before contacting us. Share only what you are comfortable providing so we can understand the situation.

Call 940-654-6334 Submit Confidential Inquiry

Contact options

Choose the most comfortable way to reach us.

For urgent situations, call directly. For nonurgent questions, documentation, or detailed property information, email or use the confidential inquiry form.

Call CSI

940-654-6334

Best for urgent cleanup needs, scene access questions, scheduling, and immediate guidance.

Call now 02

Text CSI

940-654-6334

Send a brief text with your name, city, property type, and the general situation.

Send text 03

Email

dfw.csi.info@gmail.com

Best for property information, documents, estimates, referrals, and nonurgent questions.

Send email 04

Inquiry Form

Confidential request

Submit the information needed for CSI to review the situation and contact you about next steps.

Open form

Specialized cleanup services

Contact CSI for difficult environments that require more than routine cleaning.

Crime Scene Cleanup

Cleanup after investigations, traumatic incidents, assaults, accidents, and law-enforcement scene release.

View Crime Scene Cleanup → 02

Biohazard Cleanup

Specialized cleanup involving biological contamination, bodily fluids, waste, unsafe materials, and affected contents.

View Biohazard Cleanup → 03

Blood Cleanup

Professional assessment and remediation for blood and bodily-fluid contamination in homes, businesses, and vehicles.

View Blood Cleanup → 04

Unattended Death Cleanup

Discreet support involving decomposition, personal property, affected materials, odor, and structural concerns.

View Unattended Death Cleanup →

Suicide and Homicide Cleanup

Compassionate cleanup after scene release for families, landlords, businesses, hotels, estates, and property representatives.

View Suicide Cleanup → View Homicide Cleanup →

Hoarding Cleanup

Judgment-free support for severe clutter, waste, sanitation concerns, biological contamination, and odor.

View Hoarding Cleanup → 07

Advanced Odor Removal

Source-focused odor assessment and treatment for decomposition, hoarding, animal waste, smoke, vehicles, and unknown conditions.

View Odor Removal → 08

Vehicle Biohazard Cleanup

Cleanup for personal vehicles, rentals, rideshare vehicles, commercial vehicles, company vehicles, and fleets.

View Vehicle Cleanup → 09

Property and Referral Support

Coordination for landlords, property managers, insurers, attorneys, estates, victim advocates, and professional partners.

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What happens after you contact us

Clear communication from the first call.

Initial Contact

We gather essential information and identify immediate safety, access, and timing concerns.

Scene Review

CSI determines whether photographs, a telephone consultation, or an in-person assessment is appropriate.

Scope and Estimate

The recommended scope is based on affected materials, contamination, access, property conditions, and client needs.

Scheduling

Once approved, CSI coordinates access, timing, authorized contacts, and the next appropriate step.

Dallas Fort Worth service area

Serving DFW and surrounding North Texas communities.

Contact CSI to confirm availability for your city, property, vehicle, and specific cleanup situation.

Privacy and safety

Protect yourself and share only what is necessary.

Confidential communication

CSI handles service inquiries and property information discreetly. Do not send unnecessary medical records, identification documents, payment credentials, or unrelated private information.

Do not disturb the scene

Avoid touching, cleaning, moving belongings, entering restricted areas, or transporting contaminated items before receiving guidance. Wait for law enforcement release when applicable.

Contact questions

Frequently asked questions before the first call.

Do I need to clean before contacting CSI?

No. Do not attempt to clean or prepare the affected area. The current conditions help CSI understand the scope and risks.

Can I send photographs?

Contact CSI first. Photographs may sometimes help with an initial review, but they do not replace an assessment and should never be taken by entering an unsafe or restricted area.

When can cleanup begin after a crime or death?

Cleanup may begin after the appropriate authority releases the scene and authorized property access is available.

Do you work with landlords and businesses?

Yes. CSI works with homeowners, families, landlords, property managers, businesses, hotels, rental operators, employers, fleet managers, estate contacts, and other authorized representatives.

Can you provide an estimate over the phone?

Some initial information may be discussed by phone, but an accurate scope depends on the scene, affected materials, access, contamination, property conditions, and required work.

Do you accept insurance-related projects?

CSI can communicate with authorized property and claim contacts. Coverage and reimbursement depend on the individual policy, deductible, carrier, authorization, and claim decision.

Will my inquiry remain private?

CSI treats inquiries with discretion and communicates only with appropriate authorized contacts involved in the service.

Help is available

You do not have to handle it alone.

Contact CSI to discuss the situation privately and determine the safest, most appropriate next step.

Call 940-654-6334 Text 940-654-6334 Submit Confidential Inquiry