Professional referral support throughout DFW

A compassionate cleanup resource for the people and properties you serve.

CSI: Clean Scene Investigators works with professional referral partners who encounter families, property owners, businesses, estates, tenants, and communities facing trauma, biological contamination, unattended death, hoarding, or extreme conditions.

A referral does not require the referring professional to diagnose the cleanup need, determine the final scope, or share unnecessary private details. A name, safe contact method, general situation, and permission to connect are often enough to begin.

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Refer a Family or Property Call 940-654-6334

Professional partners

Referrals may come from many points in the recovery process.

CSI welcomes inquiries from professionals seeking a specialized cleanup resource for an authorized client, property, vehicle, business, or estate.

Law Enforcement and Public Safety

A cleanup contact for families and property representatives after the appropriate authority has released the scene.

Victim Services and Advocates

Compassionate referral support for people navigating trauma, loss, safety concerns, and immediate practical needs.

Funeral Homes and Death-Care Professionals

A discreet resource for families asking what happens to the property after an unattended death or traumatic loss.

Hospitals, Social Workers, and Care Teams

Cleanup guidance for homes affected by medical events, bodily fluids, unsafe living conditions, or overwhelming clutter.

Attorneys and Estate Professionals

Coordination with executors, administrators, guardians, estate representatives, and authorized legal contacts.

Insurance and Property Professionals

Estimates, invoices, service documentation, and communication for authorized claim and property-management contacts.

How a professional referral works

Simple communication without adding another burden.

The exact process depends on client permission, scene release, ownership, access, privacy, urgency, and the conditions present.

Identify the Need

A family, property, vehicle, business, or estate may require specialized cleanup beyond routine maintenance.

Confirm Permission

Obtain permission before sharing the client’s name, telephone number, email, or private property information.

Contact CSI

Call, email, or submit the referral form with only the information necessary to begin communication.

Direct Client Consultation

CSI contacts the authorized person to discuss access, conditions, safety, service options, and next steps.

Appropriate Follow-Up

The referring partner receives only updates that are authorized, relevant, and appropriate to their role.

Information that helps

Share only what is necessary to make the connection.

Do not send sensitive records, graphic photographs, payment credentials, medical files, identification documents, or confidential investigative information unless specifically authorized and necessary.

Referring organization and professional contact
Client or authorized property-contact name
Safe telephone number or email address
City or general property location
General incident or cleanup category
House, apartment, business, hotel, or vehicle
Whether the scene has been released
Known access or authorization concerns
Preferred timing for contact
Any urgent safety issue already identified
Whether insurance or property management is involved
Permission for CSI to contact the client

What CSI provides

Clear guidance from initial consultation through project closeout.

Services and documentation depend on authorization, scene conditions, property access, approved scope, privacy restrictions, and the work performed.

Private Client Consultation

CSI helps the authorized contact understand immediate safety, scene release, access, assessment, and cleanup options.

Scene and Property Assessment

Biological contamination, affected materials, contents, odor, adjoining areas, and property conditions are evaluated.

Written Scope and Estimate

CSI may provide proposed services and pricing after gathering enough information to assess the project.

Documentation and Billing

Estimates, invoices, receipts, payment links, and authorized service information may be provided when applicable.

Why professionals refer CSI

Forensic awareness, compassionate communication, and documented systems.

Former CSI Leadership

The company was founded by a former Crime Scene Investigator familiar with scene control, evidence boundaries, and trauma.

Trauma-Informed Communication

Clients are treated with patience, dignity, privacy, and respect regardless of the circumstances.

Safety and Waste Systems

CSI maintains written safety programs, operating procedures, training records, and medical-waste transport processes.

Professional Coordination

CSI communicates with authorized families, estates, property contacts, employers, and claim representatives.

Situations appropriate for referral

Specialized cleanup for scenes people should not face alone.

Crime scene and trauma cleanup

Suicide and homicide cleanup

Blood and bodily-fluid cleanup

Unattended death and decomposition cleanup

Biohazard and contamination cleanup

Hoarding and extreme-condition cleanup

Advanced odor-source remediation

Vehicle biohazard cleanup

Property-management and landlord support

Privacy and professional boundaries

A referral does not create unlimited access to client information.

CSI communicates with the client, property owner, estate representative, employer, insurer, or other party according to their authorization and role in the project.

CSI does not disclose unnecessary scene details, family information, payment information, photographs, documents, or project updates simply because a referral was made.

A referring professional should not promise pricing, availability, insurance coverage, scene conditions, restoration results, or a specific cleanup scope on CSI’s behalf.

Professional resources

Referral questions

Frequently asked questions from professional partners.

Can I give a client CSI’s phone number?

Yes. You may provide CSI’s public contact information and encourage the authorized client or property representative to contact us directly.

Can CSI contact the client for me?

Yes, when the client or authorized contact has given permission for their contact information to be shared.

What information should I include in a referral?

Include your organization, the authorized client’s name, safe contact information, general city, broad cleanup need, scene-release status when known, and permission to contact.

Do I need photographs before making a referral?

No. Do not enter an unsafe or restricted area to take photographs. CSI can determine whether photographs or an assessment are appropriate.

Will CSI update me after the referral?

CSI provides updates only when the client authorizes communication and the information is relevant to the referring professional’s role.

Can CSI provide brochures or vendor information?

Yes. Contact CSI to request available brochures, company information, insurance documentation, transporter information, or vendor materials.

Can CSI guarantee insurance coverage?

No. Coverage and reimbursement are determined by the insurer, policy language, deductible, exclusions, authorization, and claim decision.

Does CSI accept referrals outside DFW?

Contact CSI with the location and circumstances. Availability depends on distance, project needs, timing, and service logistics.

Confidential help across Dallas–Fort Worth

You do not have to do this alone.

Contact CSI with the city, property type, affected area, scene-release status, and authorized contact information. Share only what you are comfortable providing.

Call 940-654-6334 Text CSI Privately Submit Confidential Inquiry

A compassionate cleanup resource for the people and properties you serve.

Referrals may come from many points in the recovery process.

Law Enforcement and Public Safety

Victim Services and Advocates

Funeral Homes and Death-Care Professionals

Hospitals, Social Workers, and Care Teams

Attorneys and Estate Professionals

Insurance and Property Professionals

Simple communication without adding another burden.

Identify the Need

Confirm Permission

Contact CSI

Direct Client Consultation

Appropriate Follow-Up

Share only what is necessary to make the connection.

Clear guidance from initial consultation through project closeout.

Private Client Consultation

Scene and Property Assessment

Written Scope and Estimate

Documentation and Billing

Forensic awareness, compassionate communication, and documented systems.

Former CSI Leadership

Trauma-Informed Communication

Safety and Waste Systems

Professional Coordination

Specialized cleanup for scenes people should not face alone.

A referral does not create unlimited access to client information.

Frequently asked questions from professional partners.

Explore additional CSI services.

Crime Scene Cleanup

Blood Cleanup

Suicide Cleanup

Advanced Odor Removal

You do not have to do this alone.

A compassionate cleanup resource for the people and properties you serve.

Law Enforcement and Public Safety

Victim Services and Advocates

Funeral Homes and Death-Care Professionals

Hospitals, Social Workers, and Care Teams

Attorneys and Estate Professionals

Insurance and Property Professionals

Identify the Need

Confirm Permission

Contact CSI

Direct Client Consultation

Appropriate Follow-Up

Share only what is necessary to make the connection.

Clear guidance from initial consultation through project closeout.

Private Client Consultation

Scene and Property Assessment

Written Scope and Estimate

Documentation and Billing

Former CSI Leadership

Trauma-Informed Communication

Safety and Waste Systems

Professional Coordination

A referral does not create unlimited access to client information.

Safety and Compliance

Property Managers

Insurance Help

Contact CSI

Crime Scene Cleanup

Blood Cleanup

Suicide Cleanup

Advanced Odor Removal

You do not have to do this alone.